wW
wendy W

1 reviews | Active since May 2016

30 Sept 2022, 12:07

Delivery delay - no further communication - they are not taking calls today

Delivery of order: # *** -81222

We would like to follow up on an order we placed on the 26th September. When we placed the order the delivery date was the 29th September, however we have still not received our Bricks, if we had known that there was going to be a two day delay we would have made use of a different supplier.

Yesterday when I spoke to Koketso she confirmed delivery will take place today, however still nothing has been delivered. Due to the above we have now been delayed two days with our building progress

Please call me or confirm when the delivery team will be here!! I have sent an email to Thulani Mkhwebane

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply30 Sept 2022, 16:41
Official
 Hi Wendy, 
 
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.