AP
Adele P
1 reviews | Active since Oct 2021
11 Oct 2021, 07:44
Delivery complaint
There was a problem with my delivery and promulises were made. Yesterday I was promised that our bath will be delivered this morning. Its 13h00 and still no deluvery was made. I am very unhappy. This is my second complaint. I need to know when this will be resolved.
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Replies (2)AP
Adele P's updateReviewer Update
11 Oct 2021, 09:23We were promised that our damaged bath would be replace by last Saturday morning, its Monday morning I we still didn't get it. This is the very last time I will ever buy anything from Leroy Merlin and I will spread the word that they make idle promises and do not deliver what they promise.
I wish I could demand a refund, but we need the bath and this is really the sort of service we got from a company as big as Leroy Merlin. I would never recommend them for anyone I know
I wish I could demand a refund, but we need the bath and this is really the sort of service we got from a company as big as Leroy Merlin. I would never recommend them for anyone I know
AP
Adele P's update11 Oct 2021, 09:23
Reviewer Update
We were promised that our damaged bath would be replace by last Saturday morning, its Monday morning I we still didn't get it. This is the very last time I will ever buy anything from Leroy Merlin and I will spread the word that they make idle promises and do not deliver what they promise.
I wish I could demand a refund, but we need the bath and this is really the sort of service we got from a company as big as Leroy Merlin. I would never recommend them for anyone I know
I wish I could demand a refund, but we need the bath and this is really the sort of service we got from a company as big as Leroy Merlin. I would never recommend them for anyone I know
Leroy Merlin South Africa's replyOfficial
11 Oct 2021, 16:11Hey Adele,
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up with the logistics team and we'll contact you back with feedback on your order shortly
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up with the logistics team and we'll contact you back with feedback on your order shortly
Leroy Merlin South Africa's reply11 Oct 2021, 16:11
Official
Hey Adele,
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up with the logistics team and we'll contact you back with feedback on your order shortly
We trust that you are well
So sorry for the break-in communication, we'll continue to follow up with the logistics team and we'll contact you back with feedback on your order shortly