bM
busi M

1 reviews | Active since Dec 2015

19 Jul 2022, 09:14

Delivery

I have ordered the door on the 13 July 2022 they left a message on their machine that my order will be delivered on the 17 July 2022 surprisingly nothing came no call until I had to call them and no one wants to be accountable They say they have sent email lying and I told them that another branch has stock hence I chose that store the next morning I had to call to enquire about delivery they say they are out of stock with that door. They are not authentic

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Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply19 Jul 2022, 10:17
Official
Good day Busi 
 
We sincerely apologies for the experience you had with us. 
Please note we are busy looking at the issue with our supply chain team and we will revert back to you with an update .
 
Please expect a call from our hello peter team for further assistance. 
 
Once again apologies for the inconvenience .
 
Thank you.
bM
busi M's update21 Jul 2022, 14:57
Reviewer Update
The time is 14.54pm no call nothing they promised a delivery between Tuesday and Thursday now I'm stuck at home waiting how does this come run the business if they can't supply why not refunding me immediately they promised and fully committed
Leroy Merlin South Africa
Leroy Merlin South Africa's reply22 Jul 2022, 09:35
Official
Hi Busi 

Apologies for the delay .

Let me find out what happened and will give you a call .