Delivery

I bought fans on the 5th of December, and ETA was 12 December. I've been calling everyday doing a follow up from 13 December and being told that fans will be delivered the next day,eve today I haven't received my order. Am told person dealing with supplier will contact me, that Mpumelelo Ntuli and not once has she called me. I regret buying from them. Am not treated fairly as customer.