Defective Products / No Feedback

I purchased a glass sliding cupboard door from Leroy Merlin in Edenvale. After much delays in the delivery and endless follow ups all of which were ignore after spending 20 minutes waiting on the phone after more than 7 working days my item was eventually delivered. Now after unwrapping the door, the door that was delivered is completely bent. The frame is bent, the hinges are bent - the item is a complete dud. I have escalated this to there office only to be told someone will call me - this was more than 7 working days ago - again despite a number of follow ups and queries I am met with silence. My next step here is to call the executives office unless I get feedback on when this damaged item you delivered to me will be collected and replaced. Worst Service Ever!!! Be Warned out there.