**************** at the Greenstone store.

I have given this new business so many opportunities to improve its service to me as one of their customers, but yesterday was the worse day I experienced with them. I went there because I had bought the whole kitchen unit from them and paid in July for it, to date my kitchen is not fully fitted. But the major issue with yesterday is that I wanted to return one of the items in my order, and buy something else with the same funds, but I spent the whole over 2and half hours which is not the first time there. at the end I was told that I should be refunded less than I expected and not in line with my calculations, which I inform the employees that were helping me that I have been ****** by Leroy Merlin. Today I asked them to contact me, since morning and the responsible manager has ignored that request. I really do not understand what they expect me to do.