DS
Danie S
1 reviews | Active since Jul 2013
04 Mar 2023, 11:55
Cutting and edging of boards
Do not cut and edge boards, quality is non existing, staff has no pride in their jobs they are doing you a favor that you are paying for, boards are chipped, edging glue all over, some sizes don't match and cutting list not followed, want be going back for anything, waited 3 weeks for my order, complained on there review online and I received an online default response, no one takes pride or wants to take responsibility
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
04 Mar 2023, 12:12Good day Danie
Thank you for taking the time to leave us a review as your feedback is Important to us .
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , and will raise these concerns with our Greenstone and Boksburg stores as well as the department at hand.
Thank you for taking the time to leave us a review as your feedback is Important to us .
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , and will raise these concerns with our Greenstone and Boksburg stores as well as the department at hand.
Leroy Merlin South Africa's reply04 Mar 2023, 12:12
Official
Good day Danie
Thank you for taking the time to leave us a review as your feedback is Important to us .
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , and will raise these concerns with our Greenstone and Boksburg stores as well as the department at hand.
Thank you for taking the time to leave us a review as your feedback is Important to us .
I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , and will raise these concerns with our Greenstone and Boksburg stores as well as the department at hand.
DS
Danie S's updateReviewer Update
04 Mar 2023, 12:24Thanks but unfortunately I am not hopeful that this will bring any change or change the staff attitude towards a service instead of a favor. Waiting further feedback
DS
Danie S's update04 Mar 2023, 12:24
Reviewer Update
Thanks but unfortunately I am not hopeful that this will bring any change or change the staff attitude towards a service instead of a favor. Waiting further feedback
DS
Danie S's updateReviewer Update
05 Mar 2023, 17:01Now that I have unpacked the cut pieces 80% is the wrong sizes, pieces that is supposed to match does not match, side panels of 550mm cut 224mm, doors edged with 2mm edging is 5mm than the finish size, my off cuts are not enough to even try and fix the problem
DS
Danie S's update05 Mar 2023, 17:01
Reviewer Update
Now that I have unpacked the cut pieces 80% is the wrong sizes, pieces that is supposed to match does not match, side panels of 550mm cut 224mm, doors edged with 2mm edging is 5mm than the finish size, my off cuts are not enough to even try and fix the problem