jK
jerome K
1 reviews | Active since Feb 2014
02 Dec 2022, 10:31
customer service after sales service
Not even 1 star I purchased a rollup door motor from that "Leroy Merlin '' company. The client service is so bad, it's worse than the council. The product is less than 6 months old and it will take them 3 weeks to give the product back to me, i am willing to buy a new one just to have my security, still waiting for feedback.
this is the reply after giving the motor back on the 24th of November 2022
I trust you well. I have contacted ANTHONY and he advised that the garage motor is with the supplier and they are still waiting for feedback. Regards Thembi
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Leroy Merlin South Africa's replyOfficial
05 Dec 2022, 10:52Hi Jorome,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply05 Dec 2022, 10:52
Official
Hi Jorome,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.