CG
Conan G

1 reviews | Active since May 2015

07 Aug 2020, 13:48

******** Charges against Leroy Merlin

After a month you finally collected the goods from my house. I have waited almost two weeks to be reimbursed. I have proactively spoken to three of your people today, one of them out the phone down on me. The other two had no idea what the issue was when I called. This is simple. You have taken the goods back, and the repayment timeline has lapsed - this is now theft - I will be laying a ******** charge based on the CPA against Leroy Merlin if this matter isn't resolved today. If you think these are empty threats, try me.

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Replies (6)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Aug 2020, 17:23
Official
Hello Conan, we understand your frustration, we have absolutely messed up. The team are doing their best to fix this and will be in touch over the next few days to amend.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply07 Aug 2020, 18:50
Official
Evening Conan, please ask Jade Green to check her emails for proof of payment. It will reflect in her banking details in 7-10 days. #va
CG
Conan G's update09 Aug 2020, 09:22
Reviewer Update
We checked, no proof of payment...
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Conan G's update09 Aug 2020, 09:26
Reviewer Update
You are in contravention of the CPA and have ultimately ****** from us. Opening a ******** charge against you seems like the only option left here.
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Conan G's update11 Aug 2020, 11:03
Reviewer Update
Seriously? No reply?
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Conan G's update11 Aug 2020, 11:04
Reviewer Update
You’ve now even **** about paying us back.