1 reviews | Active since Feb 2010
Continuous *********** service.
Messing up orders seems to be a trend with these people. This is the second time they managed to royally mess up my orders. On a previous order they lost one of my items and now they managed to prove that there's absolutely no quality control on their order packing process. Firstly the order was expected to be delivered on the 6th of October 2022 as stated on my order tracking. The order finally arrived on the 8th with the wrong material. I ordered angle iron and they sent me square tubing. Who is checking these orders and can this person read? Also, if you have someone checking these orders and he/she doesn't know the difference between angle iron and square tubing, they most certainly **** on their CV.
Hi Viaan,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Hi Viaan,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
If my order is not rectified by the end of the day today, I expect my money back into my account by tomorrow.
If my order is not rectified by the end of the day today, I expect my money back into my account by tomorrow.
Hi Viaan,
Thank you for your feedback.
As per our telephonic communication, the order will be rectified today.
Thank you
Hi Viaan,
Thank you for your feedback.
As per our telephonic communication, the order will be rectified today.
Thank you
Hi Viaan,
I will forward you the POP as soon as I receive it from our finance department
Hi Viaan,
I will forward you the POP as soon as I receive it from our finance department
Hi Viaan,
We have sent you an email regarding this matter.
Hi Viaan,
We have sent you an email regarding this matter.
