gM
gloria M
1 reviews | Active since Aug 2011
01 Aug 2023, 08:33
*********** consultant. Lack of product knowledge
I bought a garage door, it didn't have the accessories and i was never told. When i went back the *********** consultant said he forgot to tell me. Now the door in is limpopo and i can't use it. The same consultant cant even tell what I want for this door. Pathetic.
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Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
01 Aug 2023, 12:06Good day Gloria
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we shall be in direct contact with you.
Leroy Merlin South Africa's reply01 Aug 2023, 12:06
Official
Good day Gloria
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we shall be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that we shall be in direct contact with you.
gM
gloria M's updateReviewer Update
01 Aug 2023, 16:05Update: Leroy is attending to my issue. Such a swift response. Maybe i was wrong about them.
gM
gloria M's update01 Aug 2023, 16:05
Reviewer Update
Update: Leroy is attending to my issue. Such a swift response. Maybe i was wrong about them.
gM
gloria M's updateReviewer Update
23 Aug 2023, 06:42Dear Leroy, you were very quick to contact me but no actions. I am still waiting for you collect the wrong things you sold me which i tried to even bring it back to Gauteng but no action from your side. How do you expect me to wait a month for simple collection???!!!
gM
gloria M's update23 Aug 2023, 06:42
Reviewer Update
Dear Leroy, you were very quick to contact me but no actions. I am still waiting for you collect the wrong things you sold me which i tried to even bring it back to Gauteng but no action from your side. How do you expect me to wait a month for simple collection???!!!