Complaint

I placed an order for sliding bedrooms doors and the delivery was made 21/09/21

3 of the 4 bedroom doors were damaged and was sent back with the courier company. On the 22/09/21 I sent an email to the orders department letting them know about the situation and querying when the delivery would be made. I heard nothing back. 25/09/21 I went into the Little Falls Store and explained the situation, only to be told that they couldn't help me and would give me a call on the Monday 27/09/2021.

Monday came and went and no one had phoned. Tuesday a followup email was sent (still no reply). I phoned the store again on Tuesday afternoon to be told that they cant get hold of anyone in Supply Chain (The usual excuse). Wednesday morning I phoned back only to be told that they cant get hold of anyone in Supply Chain. I then asked to speak to a manager and am currently on hold for the past 10 minutes???