JS
Johan S

1 reviews | Active since Feb 2021

27 Sept 2021, 12:21

Check your prices at check out always wrong

This review is for the Little falls branch. This branch is a complete shambles. They just don't do anything right the first time early this year I ordered kitchen cupboards from them they only got the delivery right the third time. BE WARNED THEIR PRICES ON THE SHELVES ARE 90% THE WRONG PRICE FUNNY IS ALWAYS IN THEIR FAVOUR. I now recently order online again the prices were wrong but not in their favour so when I went to the store to collect they refused to release the items that I paid for and just blamed on the IT department and that they will come back to me Kattego Wessie head of tools department never contacted me back as promised.

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Replies (4)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply27 Sept 2021, 12:41
Official
Hey Johan, 

We trust that you are well

So sorry about that, we'll look into the matter and we'll revert back with feedback 
JS
Johan S's update27 Sept 2021, 14:45
Reviewer Update
As I can see already not much get done by Leroy **** Merlin regarding any complaint. I will just make sure to post this to every media link possible and how do you get rated 4.2 by google LOL ******** #$%##@@
Leroy Merlin South Africa
Leroy Merlin South Africa's reply12 Nov 2021, 13:49
Official
 Good day Johan  

We trust you are well and that you have been assisted accordingly ,

 We do appreciate your feedback in helping us to improve our services .


JS
Johan S's update12 May 2022, 10:36
Reviewer Update
LOL What service ???