********* business practices

Even the Johannesburg municipality can provide much better service than Leroy Merlin, this company I ordered a headboard online they failed to deliver the item then requested for refund still fail to correspond to my request, after multiple emails I sent to different departments and called a lady by the name Judith Sekgwathla who suggested I send them my proof of acc letter which I did and still nothing is happening no correspondence nothing, where do we report such ********* business ethics, I work hard for my money to be ****med so simple by this company… I wish other consumers out there can just be aware of such this is ******** and it’s a ******** act. PLEASE REFUND MY MONEY LEROY MERLON URGENTLY, YOU FAILED TO KEEP YOUR PROMISE.