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Neil N
1 reviews | Active since Nov 2020
22 Jun 2023, 15:24
Bricks
Truly disappointed in regards to the quality of bricks provided by leroy merlin, in each pallet you have 30% of the pallet in which the bricjs are broken or do not have corners. They do not add enough cement on the bricks as you can still see the black in them. The bricks I bought were Brick cement stock 7MPA and quality were extremely poor. I would not recommend anyone building to buy bricks from leroy merlin.
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Leroy Merlin South Africa's replyOfficial
22 Jun 2023, 16:50Good afternoon Neil
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the quality of our product was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be directly contacted for further assistance.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the quality of our product was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be directly contacted for further assistance.
Leroy Merlin South Africa's reply22 Jun 2023, 16:50
Official
Good afternoon Neil
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the quality of our product was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be directly contacted for further assistance.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with the quality of our product was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please be advised that you will be directly contacted for further assistance.