gC
greg C
1 reviews | Active since Feb 2017
22 Aug 2022, 19:01
Board cutting and edging - Little Falls
Don't go to them for board cutting and edging. You will be strung along with "edging machine is broken" for as long as they feel. When you eventually get your boards the edging will be wrong as it seems they cant follow their own instructions. No care is taken to not damage boards and there will be scratches on you new boards. Simply put the staff done care!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
23 Aug 2022, 10:32Hi there Greg,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we have raised your concerns to the head of department and they shall assess and remedy the situation accordingly to ensure that your future experience will be a lot more pleasant.
Take care.
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we have raised your concerns to the head of department and they shall assess and remedy the situation accordingly to ensure that your future experience will be a lot more pleasant.
Take care.
Leroy Merlin South Africa's reply23 Aug 2022, 10:32
Official
Hi there Greg,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we have raised your concerns to the head of department and they shall assess and remedy the situation accordingly to ensure that your future experience will be a lot more pleasant.
Take care.
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, we have raised your concerns to the head of department and they shall assess and remedy the situation accordingly to ensure that your future experience will be a lot more pleasant.
Take care.
gC
greg C's updateReviewer Update
23 Aug 2022, 15:37This is exactly the response I expected. Meaningless and vague.
gC
greg C's update23 Aug 2022, 15:37
Reviewer Update
This is exactly the response I expected. Meaningless and vague.
Leroy Merlin South Africa's replyOfficial
24 Aug 2022, 10:37Hi there Greg,
I trust you're well.
We do apologies that you feel that way however we take all of our customers reviews very seriously to ensure that your future experience will be a lot more pleasant.
Take care.
I trust you're well.
We do apologies that you feel that way however we take all of our customers reviews very seriously to ensure that your future experience will be a lot more pleasant.
Take care.
Leroy Merlin South Africa's reply24 Aug 2022, 10:37
Official
Hi there Greg,
I trust you're well.
We do apologies that you feel that way however we take all of our customers reviews very seriously to ensure that your future experience will be a lot more pleasant.
Take care.
I trust you're well.
We do apologies that you feel that way however we take all of our customers reviews very seriously to ensure that your future experience will be a lot more pleasant.
Take care.