LF
Lucilelyn F
1 reviews | Active since Dec 2014
06 Sept 2025, 12:15
Beware of returns at Leroy Merlin!!!
Be wary of returning an order bought online. They charge almost half the price of the product!! Disgusting !! They also just ignore you as an unhappy customer.
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Leroy Merlin South Africa's replyOfficial
06 Sept 2025, 12:24 Dear Lucilelyn
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely,
Leroy Merlin Team
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely,
Leroy Merlin Team
Leroy Merlin South Africa's reply06 Sept 2025, 12:24
Official
Dear Lucilelyn
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely,
Leroy Merlin Team
Thank you for bringing this matter to our attention and for your feedback. We sincerely apologize for the inconvenience and frustration you've experienced with our service.
We have escalated your complaint to our dedicated escalations department for urgent review. We are investigating the issue thoroughly and will be in contact with you shortly to provide a resolution
Sincerely,
Leroy Merlin Team