Beware of Deceptive Practices at Leroy Merlin

I recently had a deeply disappointing experience with Leroy Merlin that I feel compelled to share. After making an online purchase, I was shocked to discover that the items I had paid for were suddenly "out of stock."

What's worse, upon further investigation, it became evident that Leroy Merlin had falsified stock levels to lure customers into purchasing items at one price, only to later change the price and claim items were unavailable. This is not only ********* but also *****ulent.

In my attempt to address the issue, I spoke with Mdu from the Little Falls store, who claimed to be a manager but offered no assistance whatsoever. It was clear that customer satisfaction was not a priority for him.

To add insult to injury, Katlego, who was supposed to follow up on my concerns, failed to do so and processed a refund without my consent. This lack of communication and accountability is utterly unacceptable.

Overall, my experience with Leroy Merlin has been incredibly disappointing. I urge potential customers to beware of their deceptive practices and consider taking their business elsewhere.