LH
LINDA H
1 reviews | Active since Aug 2012
24 Oct 2023, 17:33
BEWARE LEROY MERLIN ON LINE ORDERS
Ordered a product on line, drove from Fourways to Boksburg to collect and when I arrived there was no stock. It appears their IT Team are not getting it right! Precious at Fourways Branch was most unhelpful and the Boksburg team who were good, excluding Andrew, were great and advised Precious should have called them in advance as she offered the information that they had 5 of the product in stock
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Replies (1)
Leroy Merlin South Africa's replyOfficial
25 Oct 2023, 08:56Good day Linda
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.
Leroy Merlin South Africa's reply25 Oct 2023, 08:56
Official
Good day Linda
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with our instore service was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. We will continue to communicate with you.