BE WARNED: LEROY&MERLIN

Item: Leroy Merlin South Africa
Rating: 1
Author: Jan C

PLEASE DO NOT EVER ORDER FROM LEROY&MERLIN.

I ordered a 15k couch in November 2022, up and till now, my order still hasn’t been delivered. Countless unanswered emails, phone calls and complaints. The rudest staff and managers ever.

I repeat: DO NOT PURCHASE ANY PRODUCT FROM LEROY&MERLIN

Helpful (0)

Replies (2)

Leroy Merlin South Africa's replyOfficial

20 Jan 2023, 10:44

Dear Jan,

We sincerely apologize for any inconvenience you may have experienced due to the delivery of your order. At Leroy Merlin, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.

Please be advised that we are investigating the matter and you will be provided with feedback.

Leroy Merlin South Africa's reply20 Jan 2023, 10:44

Official

Leroy Merlin South Africa's replyOfficial

20 Jan 2023, 10:47

Good Day Jan,

Sincere apologies on the inconvenience we have caused you.

Please could you provide us with your order number for further assistance?

Leroy Merlin South Africa's reply20 Jan 2023, 10:47

Official

Good Day Jan,

Sincere apologies on the inconvenience we have caused you.

Please could you provide us with your order number for further assistance?