1 reviews | Active since Oct 2020
BE CAREFULL OF LEROY MERLIN STORE - GREENSTONE
I am so disappointed. Decided to drive through on Sunday from Pta as the internet show's that this store in Greenstone has stock of what I needed. Went there - no stock. Paid for the unit as this was promised to be seen as an urgent delivery as I needed this item on Sunday, hence I didn't order online to wait for Friday to be delivered and was delighted by the service. Monday - no feedback, Tuesday - no feedback. When I called, I was told delivery will only on the 20th of November??? Holding for over 30mins and multiple calls to speak to a manager.... SERIOUSLY!!! You have my money and no response???!!!! This was my first time ever dealing with Leroy Merlin store - impressive when I walked in - spent R4500 at your store - but believe me - you won't see me again! Real bad experience. Still holding after I called again to speak to the store manager... I was told they will call me back.... still no phone call. BEWARE OF THIS PEOPLE!!!! IF YOU CAN'T SEE AND TOUCH IT & LOAD IT IN YOUR CAR - DON'T PAY for it. Once they have your money - NO urgency to take your calls or to get back to you!!!
