LM
Lynne M

1 reviews | Active since May 2016

03 Jul 2023, 15:18

Be careful when buying from Leroy Merlin. They sold me 2nd hand stuff.

Be careful when buying products from Leroy Merlin online, as they are not of good quality. I just received a R4000 umbrella as part of a R10000 order, and the paint is scratched and chipped everywhere. Someone tried to cover the scratches with a black marker. Lastly I only received half my order as the base of the umbrella was not delivered. I called, emailed and whatsapp'd the company to no help. A week later they told me I have to exchange it at my cost. Horrible service

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply04 Jul 2023, 08:28
Official
Good day Anthony

We sincerely apologize for any inconvenience you have experienced with your order. Please be advised that we will be in direct contact with you shortly