EB
Edward B

1 reviews | Active since Oct 2024

16 Oct 2024, 10:20

Bad Services

I have never seen such a ***********, disfuntional company in my life.You battle to get through to the right people.Nobody knows who is responsable for what.You can't get through to any Buyers because nobody knows who they are.One telephone number for the whole company.They should realy work on their customer relations and stock knowlage.Waiting 16 months for a replacement part and you can only get it from them.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Oct 2024, 11:53
Official

Hi Edward

 

Hope you well

 

As per our telephone conversation, Please be advised that I have checked with the department to advise when they are expecting stock for the Gazebo, they confirmed they are expecting stock on the 18/10/2024, however I will check with them on the 19/10/2024 just to confirm if stock has been received then advise

Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Nov 2024, 16:39
Official

Hi Edward

 

Hope you will 

 

Please be advised that stock has been received but not at the BB branch its Little falls that has stock.

 

 

 

Leroy Merlin South Africa
Leroy Merlin South Africa's reply15 Nov 2024, 11:53
Official

Hi Edward

 

Hope you well

 

Thank you for feedback, For any further assistance regarding this query please don't hesitate to contact us again and please do rate my service once you receive an email regarding your service satisfaction.

 

Take care.