PH
Pertunia H
1 reviews | Active since Jun 2022
15 Aug 2022, 17:53
Bad service, order not delivered on the said date
This is the bad service, ordered online delivery date is 15 August 2020 its 17:47 still waiting for the delivery. I called the customer service to inquire about the status of the delivery I was up on hold until my airtime run out. I stayed at home waiting for the delivery. No communication from Leroy, I made all the arrangements that iam receiving my order and will process. This is the biggest inconvenience. Bad service order#***—231245
Helpful (0)
Replies (3)0
Replies (3)Leroy Merlin South Africa's replyOfficial
17 Aug 2022, 11:14Hi there Pertunia,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, your order has been handed over to our courier team and it is making it's way to you as we speak.
Take care.
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, your order has been handed over to our courier team and it is making it's way to you as we speak.
Take care.
Leroy Merlin South Africa's reply17 Aug 2022, 11:14
Official
Hi there Pertunia,
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, your order has been handed over to our courier team and it is making it's way to you as we speak.
Take care.
I trust you're well and thank you for your review.
We sincerely apologize for the inconvenience that we have caused you, your order has been handed over to our courier team and it is making it's way to you as we speak.
Take care.
PH
Pertunia H's updateReviewer Update
17 Aug 2022, 15:15Leroy Merlin
I still have not received my order, I made arrangements to be home when they arrived. What is happening. Consider changing your logistic company. You have lots of complain about your delivery. This is not a good.
I will never recommend anyone to buy from you. Iam going to post about your service in all social media platforms. You are taking costomer for granted.
I still have not received my order, I made arrangements to be home when they arrived. What is happening. Consider changing your logistic company. You have lots of complain about your delivery. This is not a good.
I will never recommend anyone to buy from you. Iam going to post about your service in all social media platforms. You are taking costomer for granted.
PH
Pertunia H's update17 Aug 2022, 15:15
Reviewer Update
Leroy Merlin
I still have not received my order, I made arrangements to be home when they arrived. What is happening. Consider changing your logistic company. You have lots of complain about your delivery. This is not a good.
I will never recommend anyone to buy from you. Iam going to post about your service in all social media platforms. You are taking costomer for granted.
I still have not received my order, I made arrangements to be home when they arrived. What is happening. Consider changing your logistic company. You have lots of complain about your delivery. This is not a good.
I will never recommend anyone to buy from you. Iam going to post about your service in all social media platforms. You are taking costomer for granted.
Leroy Merlin South Africa's replyOfficial
17 Aug 2022, 16:05Hi there Pertunia,
It sadness us to hear that, we shall follow up with the courier team and revert to you shortly.
Take care.
It sadness us to hear that, we shall follow up with the courier team and revert to you shortly.
Take care.
Leroy Merlin South Africa's reply17 Aug 2022, 16:05
Official
Hi there Pertunia,
It sadness us to hear that, we shall follow up with the courier team and revert to you shortly.
Take care.
It sadness us to hear that, we shall follow up with the courier team and revert to you shortly.
Take care.
