NH
Nicky H
1 reviews | Active since Apr 2026
20 Apr 2026, 23:14
Bad Service - No refund
On 31 March I ordered and paid for a light on line. On 1 April I received a mail saying the supplier does not have stock and my money will be refunded. To date I have not received anything. I email them every second day and get no response!!!!
Helpful (0)
Replies (3)0
Replies (3)
Leroy Merlin South Africa's replyOfficial
21 Apr 2026, 08:06Good Morning Nicky
We sincerely apologize for the unsatisfactory experience you have encountered. Please be assured that we are actively investigating the cause of the delay and will provide you with an update shortly.
We sincerely apologize for the unsatisfactory experience you have encountered. Please be assured that we are actively investigating the cause of the delay and will provide you with an update shortly.
Leroy Merlin South Africa's reply21 Apr 2026, 08:06
Official
Good Morning Nicky
We sincerely apologize for the unsatisfactory experience you have encountered. Please be assured that we are actively investigating the cause of the delay and will provide you with an update shortly.
We sincerely apologize for the unsatisfactory experience you have encountered. Please be assured that we are actively investigating the cause of the delay and will provide you with an update shortly.
NH
Nicky H's updateReviewer Update
24 Apr 2026, 13:12Sad to say that i am still waiting for my refund.
They where quick to respond after my complaint on Hello Peter - but that is about it!!!!
No feedback until today - just a mail requesting a copy of my bank details.
They where quick to respond after my complaint on Hello Peter - but that is about it!!!!
No feedback until today - just a mail requesting a copy of my bank details.
NH
Nicky H's update24 Apr 2026, 13:12
Reviewer Update
Sad to say that i am still waiting for my refund.
They where quick to respond after my complaint on Hello Peter - but that is about it!!!!
No feedback until today - just a mail requesting a copy of my bank details.
They where quick to respond after my complaint on Hello Peter - but that is about it!!!!
No feedback until today - just a mail requesting a copy of my bank details.
NH
Nicky H's updateReviewer Update
28 Apr 2026, 22:53I just want to update that I have finally received my refund.
Just a pity one has to go these extremes to get a reaction from a company
Just a pity one has to go these extremes to get a reaction from a company
NH
Nicky H's update28 Apr 2026, 22:53
Reviewer Update
I just want to update that I have finally received my refund.
Just a pity one has to go these extremes to get a reaction from a company
Just a pity one has to go these extremes to get a reaction from a company