KL
Koos L

1 reviews | Active since Feb 2017

14 Mar 2024, 15:25

Bad Service Leroy Merlin Little Falls

Disappointing experience, placed order for list of items on the 6 March 2024. Some were delivered the next day. The aluminium window was delivered on the 12 March after phone calls and personal visits at least 3 times. Empty promises, till today 14 March the sliding door is not delivered.

This is unacceptable, unprofessional and not in order.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply16 Mar 2024, 11:32
Official
Good day Koos 

Please accept my apology on behalf of our company. I am sorry to learn that your experience with our customer service was less than satisfactory. We value our customers and exceptional service is always our priority. Please note that we will be in direct contact with you.