LD
Letlhogonolo D

1 reviews | Active since Dec 2021

11 May 2024, 02:22

Bad service: Leroy Merlin

The company has the most *********** stuff. Service delivery is poor and unacceptable. I bought an office chair in April, it was delivered in April, I placed a return request, it was collected by courier on the 19 April 2024. On the 18 May 2024 I wrote to them doing a follow up on my return, I got a response that the item is still with the courier, I've never been so astonished. This is the worst service I've ever had. I'm not supporting Leroy Merlin ever again.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 May 2024, 09:43
Official

Good day Letlhogonolo

 

Thank you for reaching out to us.

 

Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 878669.