JN
JANSE N

1 reviews | Active since Nov 2023

28 Nov 2023, 09:15

BAD SERVICE BY LEROY MERLIN SOUTH AFRICA

I BOUGHT A VENTURI VACUUM CLEANER FROM THEM ONLINE ORDER NO. 282109 DATED 22/11/2023. IT CAME WITHOUT THE STEERING HANDLE WITHOUT WHICH IT CANNOT BE USED. THEY FAIL TO RESPOND TO MY COMPLAINT IN THIS REGARD.

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply28 Nov 2023, 10:03
Official
Good day Janse

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority, please note that we will be in contact soon.
JN
JANSE N's update28 Nov 2023, 10:56
Reviewer Update
I URGENTLY NEED THE HANDLE.