AJ
Ahmed J
1 reviews | Active since Dec 2009
20 Aug 2021, 09:59
Bad service by Leroy merlin
Bad Service from Leroy , Order Number 246180 I have paid on the 9 August , Leroy merlin on the print out said it will be delevered on the 17 August , I called my carpenter on the 18 August No delivery on the 17 August - call center could not help me No delivery on the 18 August - call center could not help me No delivery on the 19 August - call center could not help me
I had to pay my carpenter daily to sit and wait which cost me money Now they promised me delivery on the 20 August
Bad service ,if you have deadlines I suggest dont use leroy merlin they dont give good service
very sad customer as I lost alot of money
Helpful (0)
Replies (5)0
Replies (5)
Leroy Merlin South Africa's replyOfficial
20 Aug 2021, 17:54Hey Ahmed,
We trust that you are well
We do apologize for the break in communication, we'll definitely look into the matter and we'll revert back with feedback
We trust that you are well
We do apologize for the break in communication, we'll definitely look into the matter and we'll revert back with feedback
Leroy Merlin South Africa's reply20 Aug 2021, 17:54
Official
Hey Ahmed,
We trust that you are well
We do apologize for the break in communication, we'll definitely look into the matter and we'll revert back with feedback
We trust that you are well
We do apologize for the break in communication, we'll definitely look into the matter and we'll revert back with feedback
AJ
Ahmed J's updateReviewer Update
23 Aug 2021, 09:27Good Day
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
AJ
Ahmed J's update23 Aug 2021, 09:27
Reviewer Update
Good Day
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Leroy Merlin South Africa's replyOfficial
23 Aug 2021, 09:51Hey Ahmed,
Our Logistics team are looking into the matter with the courier company, we will contact you as soon as we get proper feedback
Our Logistics team are looking into the matter with the courier company, we will contact you as soon as we get proper feedback
Leroy Merlin South Africa's reply23 Aug 2021, 09:51
Official
Hey Ahmed,
Our Logistics team are looking into the matter with the courier company, we will contact you as soon as we get proper feedback
Our Logistics team are looking into the matter with the courier company, we will contact you as soon as we get proper feedback
AJ
Ahmed J's updateReviewer Update
23 Aug 2021, 11:05 Good Day
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
AJ
Ahmed J's update23 Aug 2021, 11:05
Reviewer Update
Good Day
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
AJ
Ahmed J's updateReviewer Update
24 Aug 2021, 15:11 Good Day
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
Date 24 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
Date 24 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
AJ
Ahmed J's update24 Aug 2021, 15:11
Reviewer Update
Good Day
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
Date 24 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home
Please do not reply and say you are sorry !!!
I had called in your call center daily and no one could help me
I had to keep two of my carpenters waiting as I could not afford them leaving my site
this cost me an additional R4000 which I had to pay them and lost
as on your invoice delivery was 17 August but only delivered on the 20 August
Huge financial lost to me
Date 23 August 2021 - No Positive solution
Date 24 August 2021 - No Positive solution
I would like to claim from you R4000 worth of loss to my project at home