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PJ M

1 reviews | Active since Jul 2018

07 Feb 2021, 12:56

Bad service at edenvale branch

Bad service and very unhelpful and unfriendly. This my experiences at your Edenvale Greenstone branch. I have been 3 time as it is the closest to my house but realy your staff needs lessons in client service and friendlyness Compare edenvale against boksburg and i will gladly drive to boksburg from now on anytime. Boksburg branch staff are friendly and client service is top notch. Edenvale even load the wrong stuff in their building deptment today. They loaded 3m instead of 2.4 m fiberglass ibr sheets and i gladly paid the R400 more just not to deal with the unhelpfull and unfriendly staff memebers again. Even the till point lady was unfriendly and showed no simpathy for her collages mistakes. Wil not go to that branch again.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Feb 2021, 09:17
Official
Hello PJ, thank you for sharing your experience with us. We will convey your feedback to the teams to help improve. At the end of it, we are glad that you recieved what you needed. Keep well and safe. #va