1 reviews | Active since Jan 2017
BAD SERVICE
I have ordered from Leroy Merlin on 3 separate occasions over the last 5 months and literally EVERY TIME, after not receiving my order 3 days after the said delivery date - I cal them and they apologize as “they did not pick up my order.” I’ve order stuff from China and received it before Leroy Merlin! Absolutely shocking, shocking service: Incompetence on another level. If you want your goods - Don’t order from this company, I certainly won’t!
Good day Bianka,
Thank you for taking my call earlier today. We are sorry to learn that your experience with us was less that satisfactory for the 3rd time now. We value or customer service and exceptional service is always a priority.
We are working hard to ensure that your order will be delivered today and this issue is resolved today.
Please note that we have escalated your concern to our bathroom department and procurement specialist to see area's where we need improvement on.
Good day Bianka,
Thank you for taking my call earlier today. We are sorry to learn that your experience with us was less that satisfactory for the 3rd time now. We value or customer service and exceptional service is always a priority.
We are working hard to ensure that your order will be delivered today and this issue is resolved today.
Please note that we have escalated your concern to our bathroom department and procurement specialist to see area's where we need improvement on.
Hi Bianka,
We are glad that your order has been received and we would love to see you again in our stores.
Hi Bianka,
We are glad that your order has been received and we would love to see you again in our stores.