MM
Monicca M

1 reviews | Active since May 2021

09 Sept 2025, 14:32

Bad service

Since Friday waiting for my order no communication at their end you have to email them many time with no effort from their customer service and courier. Totally waste of time

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Sept 2025, 16:33
Official
Good day Monicca

Thank you for bringing your concerns to our attention.

 We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly . 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Sept 2025, 16:55
Official

Good day Monicca

 

Hope this email finds you well.

 

As per our telephonic conversation - I have reached out to the logistics team and I am currently awaiting feedback regarding both your orders. As soon as I receive feedback I will revert to you .

 

 

Kind Regards

AYANDA DUZE

DEPARTMENT MANAGER | HEADQUARTERS SOUTH AFRICA

1st Floor, 35 Roos Street, Witkoppen Ext 97, Sandton, 2191, Gauteng, South Africa

Email: ***

MM
Monicca M's update10 Sept 2025, 15:13
Reviewer Update
Empty promise even now no effort made from their side they don't care about customers