BAD ONLINE EXPERIENCE. INCORRECT STOCK QUANTITY

This is a complaint regarding my order #*** - 69712. The order was placed on WED 11 NOV ONLINE, with Stock indication *9 AVAILABLE for Steel Square tube 76x76x2. I placed the order expecting delivery. On FRIDAY 20 NOV, I called, the operator ALIMA said there was NO stock, and would be contacted later. AN HOUR LATER, I called back and spoke to a BRENTON (***), who informed me they were still trying to see about stock. I complained. Later on I got call from NOMA MBATHA, saying that she was responsible for updating online stock quantities, and apologized, saying delivery would be free when they do get stock ONLY NEXT YEAR!!!. HOWEVER this still does not help me, I have had to delay my building project indefinitely. This is not the level of service I expect from Leroy Merlin.