MV
Monica V
1 reviews | Active since Sept 2017
26 Dec 2025, 10:46
Bad online buying service
This store is absolutely useless. Might as well buy from Temu. Their orders are delivered faster. Leroy Merlin's click and collect 6 days and still processing for stock that is available in store. And if you phone in you spend your custom duties on the call it takes so long for them to help you. This shop is really useless. No customer service, no communication and definitely not the friendliest helpful staff. Order from Temu it is cheaper and faster.
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Replies (1)
Leroy Merlin South Africa's replyOfficial
26 Dec 2025, 12:35Hi Monica
We sincerely apologise for the frustration and inconvenience you experienced with your online order and our Click & Collect service. This is certainly not the level of service we aim to provide .
The matter will be Escalated and adress to the customeres satisfactory.
Thank You
We sincerely apologise for the frustration and inconvenience you experienced with your online order and our Click & Collect service. This is certainly not the level of service we aim to provide .
The matter will be Escalated and adress to the customeres satisfactory.
Thank You
Leroy Merlin South Africa's reply26 Dec 2025, 12:35
Official
Hi Monica
We sincerely apologise for the frustration and inconvenience you experienced with your online order and our Click & Collect service. This is certainly not the level of service we aim to provide .
The matter will be Escalated and adress to the customeres satisfactory.
Thank You
We sincerely apologise for the frustration and inconvenience you experienced with your online order and our Click & Collect service. This is certainly not the level of service we aim to provide .
The matter will be Escalated and adress to the customeres satisfactory.
Thank You