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Crystal C
1 reviews | Active since Oct 2019
22 Sept 2022, 18:15
Bad experience turned good
After a very frustrating experience of my order being delivered to the wrong place, Mpho at Leroy Merlin Boksburg solved the issue in a couple hours from finding out to delivery. Thank you for your efforts.
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Replies (2)
Leroy Merlin South Africa's replyOfficial
23 Sept 2022, 10:32Hi Crystal,
We really appreciate you taking the time out to share your experience with us — and we agree, Mpho Matamela is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
We really appreciate you taking the time out to share your experience with us — and we agree, Mpho Matamela is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Leroy Merlin South Africa's reply23 Sept 2022, 10:32
Official
Hi Crystal,
We really appreciate you taking the time out to share your experience with us — and we agree, Mpho Matamela is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
We really appreciate you taking the time out to share your experience with us — and we agree, Mpho Matamela is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
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Crystal C's updateReviewer Update
25 Oct 2022, 09:30It’s the end of October and I’m still waiting for someone to bother getting in touch to take the faulty device and refund me. I reported it within a week of purchase. As soon as I can figure out how to change my review rating to 1 star I will. Absolutely non-existent service from the stores, and social media pages.
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Crystal C's update25 Oct 2022, 09:30
Reviewer Update
It’s the end of October and I’m still waiting for someone to bother getting in touch to take the faulty device and refund me. I reported it within a week of purchase. As soon as I can figure out how to change my review rating to 1 star I will. Absolutely non-existent service from the stores, and social media pages.