PB
Peet B

1 reviews | Active since May 2025

23 May 2025, 12:05

Bad experience

I Just had the worst experience with this company Leroy Merlin in Little falls. They sell items to you and then when you collect they come back a hour later and tell you they don't have stock they try and sell you a display item that's incomplete but with no discount. When you want to see the manager he is on tea and nobody is willing to help. I cancelled the order and waited some more to get a refund. This is not the first time it happened. will not recommend to deal with them

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Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply24 May 2025, 15:36
Official
Hi Peet 

Rest assured, we've flagged your issue and will reach out to resolve your order. We apologize for any inconvenience caused.
Leroy Merlin South Africa
Leroy Merlin South Africa's reply05 Jun 2025, 12:17
Official

Good day Peet 

 

I trust this email finds you well, as part of the apology I made to you from the experience you went through 

at one of our branches please except our kind gesture of 10% discount off your next purchase.

 

Please use the coupon it can only be used online only LMSA20SORRY

 

Kind regards 

Phakamisa