NL
Nthabiseng L

1 reviews | Active since Jan 2013

30 Sept 2022, 10:25

Bad Customer Service - Online Shopping

The delivered a defective order and I reported it, I contacted them twice. It's been over 2 weeks. I have received no resolution and no call back.

0
Replies (2)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply30 Sept 2022, 16:41
Official
 Hi Nthabiseng, 
 
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly. 
Leroy Merlin South Africa
Leroy Merlin South Africa's reply06 Oct 2022, 08:09
Official
Hi Nthabi, 

We believe this matter has been resolved. 
Thank you for your patience.