HP
Hadio P
1 reviews | Active since Sept 2022
22 Dec 2025, 19:57
Bad customer service from Thando, do better
Pathetic service from Thando at Greenstone Leroy Merlin. Went to store to buy focal mirror and they were waiting for stock. She made me order. Once stock arrived she called me and confirmed in writing as well that I would get focal mirror at the sale price. When i went to store, they refused to give me the mirror for the price it was advertised. Bad customer service from Thando, do better
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Leroy Merlin South Africa's replyOfficial
24 Dec 2025, 08:37Hi Hadio Pisto
We sincerely apologize for the poor service you received during your recent visit to our store. This is not the level of service we aim to provide, and we understand how disappointing this experience must have been for you. Please know that we take your feedback seriously .
We value your business and hope you will give us another opportunity to serve you better in the future .
Thank you for your understanding, and once again, we apologize for the inconvenience caused.
We sincerely apologize for the poor service you received during your recent visit to our store. This is not the level of service we aim to provide, and we understand how disappointing this experience must have been for you. Please know that we take your feedback seriously .
We value your business and hope you will give us another opportunity to serve you better in the future .
Thank you for your understanding, and once again, we apologize for the inconvenience caused.
Leroy Merlin South Africa's reply24 Dec 2025, 08:37
Official
Hi Hadio Pisto
We sincerely apologize for the poor service you received during your recent visit to our store. This is not the level of service we aim to provide, and we understand how disappointing this experience must have been for you. Please know that we take your feedback seriously .
We value your business and hope you will give us another opportunity to serve you better in the future .
Thank you for your understanding, and once again, we apologize for the inconvenience caused.
We sincerely apologize for the poor service you received during your recent visit to our store. This is not the level of service we aim to provide, and we understand how disappointing this experience must have been for you. Please know that we take your feedback seriously .
We value your business and hope you will give us another opportunity to serve you better in the future .
Thank you for your understanding, and once again, we apologize for the inconvenience caused.