Bad customer service, disrespectful staff.

It is with great disappointment that I write this review.

I am extremely appalled at the customer service that I received from your carpentry department. If that is how your staff treat customers, I fear for your business.

List if issues experienced:

Came to place an order, was rudely told to stand by the plastic shield. Just for the same staff member to call another customer over to where I was standing at first. Are your staff Social Doctors who can tell by looking at someone that they are Covid 19 positive? I felt victimized as a customer. I placed another prior to picking up my first order. Was told to wait around for the second order. Advised the sales consultant that I have another order pending will pick up the two orders all together. To my disappointment once again, came to pick up my order and tried to explain the situation to Gugulethu. Was I not insulted in front of other customers. She kept going on and on with her colleagues in earshot so I can hear all those insults. Guess I am sucker for bad service, my order came incomplete. Had to come back to pick up the remaining pieces. And placed an order for two pieces. The pieces were not cut properly, one piece was correct and the other incorrect.

The attitude is a big problem. I understand everyone is under pressure. A little respect and sympathy would go a long way.

I hope to get feedback soon on the steps taken?

Thank you.

Regards, Nyiko