1 reviews | Active since Dec 2020
BAD CUSTOMER SERVICE AND DELIVERY!!!!!
The most unprofessional staff, have been in contact with the call centre as from Monday 18 September 2023 and still no feedback with regards to our item that was supposed to be delivered on Friday 15 September 2023 already. Phone the call centre to track my order they cannot see anything on the system, both call centre agents on seperate occuations told me that they will phone me back with regards to our order. Up until now still no feedback, I have no idea where our item is and when it will be delivered and this has been ordered on 10 September 2023 already and it is 11 days later still no item, but it has been paid for already. Order number ***. Would never make use of your services again and would not recommend this store to anyone else. Disgusting services telephonically and via email they do not even respond to emails.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your delivery was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct contact with you.
Please accept my apology on behalf of our company. I am sorry to learn that your experience with your delivery was less than satisfactory. We value our customers and exceptional service is always our priority and anything less than ensuring you are completely happy is unacceptable. Please note that we will be in direct contact with you.