D
Dalene

1 reviews | Active since Sept 2021

09 Sept 2026, 14:00

Bad customer service

I ordered a dresser from Leroy. They ran over the committed delivery date only to let me know that it eas damaged during haulage. I had to follow up several times to get an update. I hope the refund doesn't take as long. I will never order from them again.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply09 Sept 2026, 14:54
Official
Hi Dalene

Thank you for bringing your concerns to our attention.

 We sincerely apologize for the experience you've had and truly regret any inconvenience caused. We will be looking into your query and will provide feedback shortly .