BAD CUSTOMER SERVICE

What a terrible experience i have had with Leroy Merlin. I ordered and.paid for a toilet on the 29th of September. I received an invoice stating delivery for the 4th of October. On the 6th of October.i called Leeoy Merlin to enquire about my delivery and was told that they didnt deliver on weekends and was assured I toilet would be delivered on the 7th of October. Come.the 7the of October and after 3.pbone calls to their customer.service where the first agent promised to call me.back and never did. The 2nd agent left me holding for.8 minutes without getting back to me and.the 3rd agent put the phone down on me. Today is the 8th.od.October and still no toilet and I have received no update from courier service who apparently broke down on their way to deliver toilet.