1 reviews | Active since Dec 2013
Bad customer service
Bad customer service, I recently purchased an inventor order: #*** online whereby payment was processed and I selected to collect from the store. During the purchase it indicated they have stock 3 in store boksburg and available for collection to my surprise when I arrived at the store I was told the product is out of stock. Leroy Boksburg..huge inconvenience and misleading to a customer as my expectation was to collect now iam told need to wait weeks. This is utterly unacceptable and poor service If their online system failed to update real time stock availability why should I suffer in the process due to their system malfunction. I spent my time and effort and traveling cost for collecting only to be dissapointed.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority.
As per our telephone conversation, We are rectifying our stock count and this will not reoccur .
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority.
As per our telephone conversation, We are rectifying our stock count and this will not reoccur .
Good day Makoto
Thank you for bringing this to our attention and we would like to apologize for this inconvenience caused.
As per our telephone conversation, as soon as we receive stock from the supplier we will dispatch your order.
Good day Makoto
Thank you for bringing this to our attention and we would like to apologize for this inconvenience caused.
As per our telephone conversation, as soon as we receive stock from the supplier we will dispatch your order.