PJ
Portia J

1 reviews | Active since Mar 2015

03 Sept 2026, 13:17

Bad customer service

Very dissatisfied with their online shopping i have place an order on 28th of August even today my order is still not been delivered, and no communication has been sent. I have called their customer service department to cancel my order and was advised that i will only get my refund after 10 dayd.

0
Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply03 Sept 2026, 14:45
Official
Hi Portia

I would like to offer my sincere apologies on behalf of the company on what has occurred regarding the service received , we do appreciate the feedback and will raise this concerns with  the department.