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Pieter L
1 reviews | Active since Mar 2020
11 May 2024, 10:25
Bad courier service
I purchased a water pressure vessel from Leroy Merlin, the product's delivery date was given as 3 days later. I was happy with the delivery date given, on due date I stayed ar home expecting the delivery as communicated, I am still waiting for the delivery, I made contact with their customer care who informed me that the courier they use are the culprits in this issue. What I suspect is Leroy Merlin is using the cheapest courier who could not care about their business, I am now stuck with almost no water due to their negligence.
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Replies (2)0
Replies (2)Leroy Merlin South Africa's replyOfficial
11 May 2024, 11:05Good day Pieter
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 904547.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 904547.
Leroy Merlin South Africa's reply11 May 2024, 11:05
Official
Good day Pieter
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 904547.
Thank you for reaching out to us.
Please accept my unfeigned apologies on behalf of the company, we are sorry to learn that your experience with our market place service was unpleasant, please note that this matter is being addressed and further communication will be made on ticket request 904547.
PL
Pieter L's updateReviewer Update
11 May 2024, 11:22Thank you, I will be waiting for your communication.
PL
Pieter L's update11 May 2024, 11:22
Reviewer Update
Thank you, I will be waiting for your communication.
