BAD CASH REFUND SERVICE - 1 MONTH LATER STILL NO REFUND

We returned un-opened goods to Leroy Merlin Stoneridge on the 24th June 2022

It is today 25th June 2022, we have still not received our money back into our account, like they said they will transfer the monies back into our account for the refund owed to us.

After numerous phone calls, today one of the ladies telephonically at their customer care advised we can come and collect cash at the store.... If this was just said to get me off the phone who knows.

I will not recommend buying and returning goods to Leroy Merlin at all, it is a headache trying to get a refund. Lets hope we get our refund today.