WB
Warrick B
1 reviews | Active since Sept 2016
07 Jan 2023, 21:01
Bad bad bad Service
I'm always annoyed when I'm there but yet I go again. Today was the last time. Never get god service or assistance. There are no prices on a lot of stock. Their staff are either on phones or chatting to each other. Spent an hour in the shop today with no assistance. When I finally get to someone and ask, he just tells me to look in the building section and continue talking to his friend. 1.5 hours in the shop and walked out with nothing. Went to Builders and got quick assistance. In and out in 10 min. Good buy Leroy.
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Leroy Merlin South Africa's replyOfficial
08 Jan 2023, 13:01Dear Warrick We take customer satisfaction seriously and are glad to hear from you.
We apologize for the frustration you experienced recently at our Boksburg branch. We appreciate you making us aware of your negative experience. We strive to provide excellent customer service and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
We apologize for the frustration you experienced recently at our Boksburg branch. We appreciate you making us aware of your negative experience. We strive to provide excellent customer service and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
Leroy Merlin South Africa's reply08 Jan 2023, 13:01
Official
Dear Warrick We take customer satisfaction seriously and are glad to hear from you.
We apologize for the frustration you experienced recently at our Boksburg branch. We appreciate you making us aware of your negative experience. We strive to provide excellent customer service and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.
We apologize for the frustration you experienced recently at our Boksburg branch. We appreciate you making us aware of your negative experience. We strive to provide excellent customer service and we apologize for the inconvenience this has caused. Please note that we are investigating the matter and we will provide you with feedback.