AS
Allison S

1 reviews | Active since Oct 2023

10 Nov 2023, 17:39

Awful staff.

Leroy Merlin Greentone. Such a nice store, great variety of products, good prices but what disappointed staff. Such a let down. Unhelpful, not interested and more worried about chatting and ignoring the waiting customers. There were 4 ladies working the tills, not one had a customer, I was waiting at the front of the line to pay, they all saw me, continued to have their conversation for a good few minutes until I went up to them to pay and go. So off putting of your wonderful store. Your staff will bring down your store.

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Replies (1)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply11 Nov 2023, 08:40
Official
Good day Allison

Please accept my apology on behalf of our company. I am sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority.