MC
Michela Curzi-Poll
1 reviews | Active since Jul 2022
25 Jul 2022, 09:00
Awful service
I have been waiting for my order for a week (since I paid and ordered) it was scheduled to be delivered on Thursday it’s now Saturday and i still don’t have it. Upon calling to query we were told the 21st was just an estimated date and it could be anytime from now until the 31st. I had to get upset in order for them to agree to deliver Saturday but now I sit and wait. I’ve called 3 times today and all I get told is I’ll probably get it but they can’t say when . So the entire day I’ve been sitting at home waiting. The service is disgustingly disappointing. Shame on you Leroy Merlin
Helpful (0)
Replies (2)0
Replies (2)
Leroy Merlin South Africa's replyOfficial
25 Jul 2022, 12:12Hi Michela,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's reply25 Jul 2022, 12:12
Official
Hi Michela,
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
We would like to apologize for this inconvenience caused. We are sorry to learn that your experience with us was less than satisfactory. We value our customers and exceptional service is always our priority. We are investigating this matter and will revert back to you shortly.
Leroy Merlin South Africa's replyOfficial
25 Jul 2022, 15:52Hi Michela,
We are glad that this matter has been resolved.
We are glad that this matter has been resolved.
Again, we do apologies for this delay the inconvenience caused.
Thanks
Leroy Merlin South Africa's reply25 Jul 2022, 15:52
Official
Hi Michela,
We are glad that this matter has been resolved.
We are glad that this matter has been resolved.
Again, we do apologies for this delay the inconvenience caused.
Thanks