AS
Adrian S

1 reviews | Active since Mar 2015

08 Jan 2022, 08:44

Avoid this company! Pathetic customer service!

After sales customer service is non-existent! I definitely do not recommend this company. Looking at all the other online reviews it appears that most people experience the same shocking service.

0
Replies (3)
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Jan 2022, 09:44
Official
Good day Andrian,

We are very sorry for this experience. We do take this feedback and strive for improvement. We hope we can learn from this and ensure a better customer experience in future. 
AS
Adrian S's update08 Jan 2022, 13:33
Reviewer Update
Call me on *** to resolve the issue and I will consider removing this review. I simply cannot get anybody to contact me!
Leroy Merlin South Africa
Leroy Merlin South Africa's reply08 Jan 2022, 13:55
Official
Good day Adrian,

As per our telephone conversation please be advised we have escalated your query to our logistics team for further assistance and will revert back.